Service Design Toronto (SDTO), is an organization co-founded in 2014 by Linn Vizard that works hard to foster the service design community here in Toronto. SDTO creates opportunities to explore, connect and satisfy service design curiosities and addictions. In addition to a bi-monthly speaker series, Arun Martin and Haley co-founded this book club meet-up. Haley developed a support process for managing ongoing event planning along with a public book list.

During the first event, we discussed the Prototyping chapter from This is Service Design Doing (TISDD), an appropriate reading to pilot for our first meet-up. We set the bar quite high with this first one having two guest speakers join us virtually from Germany!! After hearing from the speakers, we applied the learning in a prototyping workshop using SAP Scenes to explore various touch-points in the PRESTO transit card experience.

Skills:

• Event Planning
• Community Development
• Workshop Design
• Writing
• Partnerships